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my service

  • December 1, 2023
  • 1 reply
  • 9 views

What is happening service gone most of the day.

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @Palmers,

Welcome to the Community!

Customers who were experiencing issues connecting to the network should now find they are able to connect. If you're still facing issues, try turning your phone off and on. Due to a high volume of users, the iD app may be inaccessible for some customers.

If you require further assistance, please let us know.

 

Kash