Sim card hasn't arrived, contract started on the 24th May. Now 2 direct debits have been set up and sent out to me ,one to come out on the 23rd of every month and the 7th of every month
Sim card hasn't arrived, contract started on the 24th May. Now 2 direct debits have been set up and sent out to me ,one to come out on the 23rd of every month and the 7th of every month
Best answer by WelshPaul
Sim card hasn't arrived, contract started on the 24th May. Now 2 direct debits have been set up and sent out to me ,one to come out on the 23rd of every month and the 7th of every month
If two direct debits have been setup with two different payment dates, then you have two separate pay monthly SIM accounts. Do not cancel a direct debit. Doing so will simply leave you owing money to iD Mobile and any debt will be passed on to a debt collection agency and your credit file ruined.
You need to speak to a live chat agent and get the second account closed down You can speak to them here.
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