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Need a PAC code but ive lost my phone

  • March 24, 2024
  • 1 reply
  • 150 views

I lost my phone while on holiday. I have been into Currys today to get a new SIM card, they told me I can transfer my old number onto it but I’m unsure how to do this or get my PAC code without my phone. TIA 

 

Best answer by Kash M

Hi @Russell Burden,

Welcome to the Community!

If you still require assistance with processing the SIM swap, please let us know.

However if you prefer we can PM you here to provide the PAC code if you haven’t already got it.

Please let us know and we would be happy to help.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • March 27, 2024

Hi @Russell Burden,

Welcome to the Community!

If you still require assistance with processing the SIM swap, please let us know.

However if you prefer we can PM you here to provide the PAC code if you haven’t already got it.

Please let us know and we would be happy to help.

 

Kash