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need an additional sim card


Rae48
Community Member

I would like to add another sim to my Ip12 for my business so I can cancel my old phone account. Can this be done??  

 

Best answer by Tom

Hi @Rae48 

 

I’m not sure what you mean by this, you want to add another iD Mobile plan and cancel the existing plan?

 

I believe the iPhone 12 is a single physical SIM device, therefore you wouldn’t be able to use 2 iD Mobile SIM cards inside it at the same time.

 

Please could you elaborate further on what you’d like so we can assist further.

 

Tom

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8 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8380 replies
  • Answer
  • April 9, 2024

Hi @Rae48 

 

I’m not sure what you mean by this, you want to add another iD Mobile plan and cancel the existing plan?

 

I believe the iPhone 12 is a single physical SIM device, therefore you wouldn’t be able to use 2 iD Mobile SIM cards inside it at the same time.

 

Please could you elaborate further on what you’d like so we can assist further.

 

Tom


Andy Dias
Active Contributor
  • Active Contributor
  • 12 replies
  • August 20, 2024

I want to add another mobile sim 


Andy Dias
Active Contributor
  • Active Contributor
  • 12 replies
  • August 20, 2024

I already have one phone sim contract with ID and want to do another one can someone of you team can call me


Andy Dias
Active Contributor
  • Active Contributor
  • 12 replies
  • August 20, 2024

I wand another SIM card contract how can I do that


Andy Dias
Active Contributor
  • Active Contributor
  • 12 replies
  • August 20, 2024

Is any one answering your live cha


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8380 replies
  • August 26, 2024

Hi @Andy Dias 

 

Please note that the community is not a live chat service, we cannot answer quickly here.

 

As mentioned on another post you made, we wouldn’t be able to arrange a call here, we’d recommend calling the sales team on 0207 1391 397.

 

Tom


Y1958
New
 Contributor
  • New
 Contributor
  • 1 reply
  • November 18, 2024

Sim card not delivered  


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4155 replies
  • November 18, 2024

Hey there ​@Y1958, sorry to hear that.

 

What date did you order please?

 

Secondly, I’ve removed your post which showed your full address and postcode for your own security.

 

Thanks,

Tyler