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Need immediate help - Spend Control Not Sure


Devadathan Balakrishnan
New
 Contributor

Hi,

I am in Dubai. Could not receive or make calls says spend controlI have still £ 21 left.

I am totally cutt of from connications

This topic has been closed for replies.

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 464 replies
  • December 20, 2023

Never post your phone no. on a public forum; will be used by fraudsters.

Connect with id via CHAT or direct message on social media.


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • December 21, 2023

Hi @Devadathan Balakrishnan 

 

Have you been able to use any services while in Dubai?

 

Have you tried resetting your network settings?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom