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Need proof of usage


Need proof of usage for insurance purposes. Specifically: “Proof of usage should include the device make, model, IMEI number and the first and last date the device was used”.

Best answer by Mohammed

Hello @James_Gould,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

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13 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 1, 2023

Hey @James_Gould,

Have you since spoken to someone to get this or did you still need assistance?

Mohammed


  • Author
  • Community Member
  • 0 replies
  • May 2, 2023

I still need assistance as i haven't spoken to anyone yet. Many thanks. 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • May 3, 2023

Hello @James_Gould,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed


  • Community Member
  • 0 replies
  • May 17, 2023

Dis you manage to get this sorted? I've email but had no response 

 

Thanks 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 18, 2023

Hello @User2105,

We can PM you here to help with getting the proof of usage if you needed for your insurance?

Mohammed

 


  • Community Member
  • 0 replies
  • May 20, 2023

Hi, if you could pm me that would be great thank you 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 22, 2023

Hey @User2105,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed


freya24
Community Member
  • Community Member
  • 0 replies
  • June 13, 2023

Hello, i also need proof of usage for insurance claim, how can I obtain this quickest please?


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • June 14, 2023

Hi @freya24 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Tom Tank
Community Member
  • Community Member
  • 0 replies
  • August 8, 2023

I need a copy of my proof of usage for an insurance claim. I'm not able to get through to anyone on the live chat. How do I got about accessing this document? 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • August 8, 2023

Hi @Tom Tank 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • Community Member
  • 0 replies
  • September 3, 2023

Hi, I request a proof of usage for my insurance claim. Can you please provide? Thanks


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • September 4, 2023

Hi @SiaubiakaZ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash