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Need to access both children's accounts from one App.

  • November 23, 2019
  • 3 replies
  • 167 views

Both my children now have id contracts, and as a busy working mum, I really need to be able to access both accounts from one App. Please let me know how this can be arranged.  If it’s not currently possible, please feed back and find a way forward.  Thank you.

Best answer by Mohammed

Hello @Fibud,

 

Unfortunately, this is something we don’t currently offer but has been passed on already. We hope it’s available in the coming future.

 

Bubb1es wrote:

This annoys me too, last I spoke to them they don't offer it, however I use the app to log one account in and the Web page for the other 

 

As @Bubb1es  advised, 

You can log into the app for one account and log into a mobile browser which should let you have 2 accounts open at once.

But each account would need to be registered with it’s own email and you can’t view both in one channel at the same time.

 

Mohammed

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3 replies

  • Active Contributor
  • 15 replies
  • November 24, 2019

You can login to one account and then log out of that account and login to a different account.


Bubb1es
New
 Contributor
  • New
 Contributor
  • 3 replies
  • November 25, 2019

This annoys me too, last I spoke to them they don't offer it, however I use the app to log one account in and the Web page for the other 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • November 25, 2019

Hello @Fibud,

 

Unfortunately, this is something we don’t currently offer but has been passed on already. We hope it’s available in the coming future.

 

Bubb1es wrote:

This annoys me too, last I spoke to them they don't offer it, however I use the app to log one account in and the Web page for the other 

 

As @Bubb1es  advised, 

You can log into the app for one account and log into a mobile browser which should let you have 2 accounts open at once.

But each account would need to be registered with it’s own email and you can’t view both in one channel at the same time.

 

Mohammed