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Question

network


my iphone is saying that i have no service, this happened  a few days ago i can’t receive calls or make them and also my 5g isn’t working because of this .

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • October 29, 2023

Is this happening everywhere or in just one or two places @Alex Evans?

Check for faults at https://www.three.co.uk/support/network_and_coverage/network_support.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • October 30, 2023

Hi @Alex Evans 

 

Is this in multiple locations or just certain ones? If certain ones, what postcode(s)?

 

Have you tried the iD Mobile SIM card in another device?

 

Tried resetting network settings?

 

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom