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I have missed important calls, job offer and probably the most important calls of my life as my house is under repair due to a flood now I can not even receive it make calls and my life vis ruined 

 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 3084 replies
  • June 25, 2025

Maybe consider getting a landline as a backup service if your life depends on being able to make and receive calls. 


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  • iD Mobile Employee
  • 354 replies
  • June 26, 2025

Hi ​@Catherine Tewo 

 

We’re very sorry to hear this.

 

Customers should now be able to make and receive calls and text messages as normal. If you're still experiencing issues, please try restarting your phone.

 

Anika