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Question

network down?

  • December 1, 2023
  • 1 reply
  • 92 views

Justine Booth
Community Member

I currently cannot make calls and cannot hear anyone who calls. I understand from some comments this is a nation wide issue. When will this be resolved please? I have missed two very important medical calls and now cannot communicate with anyone which is very isolating. It would have been good to have had some information from ID about this. 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @Justine Booth,

Welcome to the Community! 

We are sorry to hear about the issues with the outage and this has since been fixed.

If you are still having issues with services, please let us know and we can help.

 

Kash