Skip to main content
Solved

network outage

Y
New Contributor

I am definitely switching networks today, because this happens all the time and I'd recommend everyone do the same , awful network!!

Best answer by WelshPaul

Hello,

 iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

View original
    A
    1 person likes this
    • A
      ahmed4650

    3 replies

    A
    Active Contributor
    • ahmed4650
    • Active Contributor
    • 6 replies
    • June 25, 2025

    I will 

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+25
    • WelshPaul
    • Platinum 
Contributor
    • 3385 replies
    • Answer
    • June 25, 2025

    Hello,

     iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 6291 replies
    • June 26, 2025

    Hey there ​@Yaya31 & ​@ahmed4650, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

     

    We sincerely apologise for the inconveniences caused and really thank you for your patience.

     

    Please find updates here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement