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Network Poor G73

  • January 14, 2024
  • 1 reply
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Little or no 4g coverage for past 3 weeks, on 3 network status checker this message comes up

“We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.”

Thats fine, but 3 weeks? Can ID not get a bit more information from 3 as to when this issue might be resolved?

Best answer by Kash M

Hi @Rob-K,

Welcome to the Community!

Sorry to hear about the coverage issues that you are having.

It sounds like the work may have gone on for longer then expected.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • January 16, 2024

Hi @Rob-K,

Welcome to the Community!

Sorry to hear about the coverage issues that you are having.

It sounds like the work may have gone on for longer then expected.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash