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Question

Network signal

  • December 3, 2023
  • 1 reply
  • 19 views

Kerry N
Community Member

Why have I only got 1 bar signal when coverage is supposed to be excellent where I live? Don't think I used to have an issue, been with iD for years and only in last month I've noticed a problem. 

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 5, 2023

Hi @Kerry N,

Welcome to the Community!

Have you tested the SIM in another handset?

It may be worth checking the coverage and network status using the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

 

Kash