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Network unlock code leaving ID

Gemma D
Community Member

I am leaving ID due to a complaint about my service provision.

I'm now using a different sim, but apparently require a NUC - network unlock code. How do I get one of these without having to spend 30minutes on the phone to an agent?!

Many thanks

Best answer by WelshPaul

There is no phone support with iD Mobile. Speak to a live chat agent and request the code. 

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    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • 3122 replies
    • Answer
    • August 27, 2023

    There is no phone support with iD Mobile. Speak to a live chat agent and request the code. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8584 replies
    • August 28, 2023

    Hi @Gemma D 

     

    Where are you being asked for the Network Unlock Code?

     

    Is your device locked against usage with other SIMs?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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