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new phone old sim


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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7534 replies
  • August 21, 2023

@Greg Cooper,

Did you upgrade or take a new contract?

Your SIM should be active as soon as you receive it if it’s a new SIM for a new contract.

Have you tested the SIM in a different handset?

 

Kash