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Question

new phone wont charge

  • October 15, 2023
  • 1 reply
  • 85 views

i just got a samsung galaxy s22 from id mobile about a week ago and everything worked fine then all of a sudden after a couple of days it stopped taking a charge. its not my charger because it charges my old phone fine and theres no damage to it. i was told to take it to my local currys but the closests one is miles away and i dont drive, cant i just return it for a replacement

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • October 17, 2023

Hi @lillymama1,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash