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R
New
 Contributor

Hi my new sim is showing as not registered network and I also have recieved two sims when I ordered one but both are not working I would like a sim replacement please

Best answer by Kash M

Hi @Rehman2024,

Glad to hear that it is sorted.

If you require further assistance, please let us know.

 

Kash

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4 replies

Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @Rehman2024,

Welcome to the Community!

We are sorry to hear about the issue with your SIM’s.

I’m aware of an issue that we experienced which has since been fixed.

Are you able to get coverage on the SIM cards now or are you having the same issue?

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
R
New
 Contributor
  • Rehman2024
  • Author
  • New
 Contributor
  • 2 replies
  • December 3, 2023

Hi I still have the same issue with my sim

R
New
 Contributor
  • Rehman2024
  • Author
  • New
 Contributor
  • 2 replies
  • December 3, 2023

Hi it’s working now

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • Answer
  • December 6, 2023

Hi @Rehman2024,

Glad to hear that it is sorted.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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