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new sim

  • September 11, 2024
  • 1 reply
  • 33 views
Katy Seddon
Community Member

I got my Esim before my new phone arrived so I enabled it using the QR code on my old phone. But now that I have my new phone and set it up, I can’t get my Esim on it because the QR code is t valid anymore 

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    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • September 11, 2024

    Hi @Katy Seddon,

    Welcome to the Community!

    You’ll need to request a new eSIM. You can find further information on the link below:

     

     

    Kash

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