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New SIM Doesnt Work

  • March 26, 2024
  • 1 reply
  • 71 views

Harry Croft
Community Member

I have received a new SIM today for a new contract, I have put it in my unlocked phone and it hasn’t worked. I’ve put it in a phone that I know works on iD and it still doesn’t work. Please assist. 

Best answer by Kash

Hi @Harry Croft,

Welcome to the Community!

It sounds like it may be a faulty SIM card.

We can either get a new SIM sent out in the port or you can collect one from your local Curry’s store.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • March 29, 2024

Hi @Harry Croft,

Welcome to the Community!

It sounds like it may be a faulty SIM card.

We can either get a new SIM sent out in the port or you can collect one from your local Curry’s store.

 

Kash