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new sim no


My new sim isn’t registering in my phone. 
old sim does but the new one is saying no sim.

Best answer by andewhite

Sounds like the new SIM from iD is inactive or faulty, @Brianhump.

 

 

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4 replies

andewhite
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  • Platinum 
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  • 12470 replies
  • March 19, 2024

Sounds like an inactive or faulty SIM card, @Brianhump.

Have you tried the new SIM in another handset?


  • Author
  • New
 Contributor
  • 1 reply
  • March 19, 2024

Yes. Tried it in another phone with the same result.


andewhite
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  • March 19, 2024

Sounds like the new SIM from iD is inactive or faulty, @Brianhump.

 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • March 19, 2024

Hi @Brianhump 

 

Is this SIM card from the purchase of a new iD Mobile contract (with a new number) or an upgrade (keeping the same number)?

 

Tom