I have just bought a pay monthly SIM for my daughter. I have put it into her iPhone 11 tonight. Followed all of the steps suggested in help articles and it still won't work. Can someone advise me please?
Solved
new sim won't work
Best answer by Lauren
Hi
You would be able to pick up a replacement free of charge at any local Currys store. Alternatively, we’ll be able to send you a PM to set up a replacement via delivery.
Let us know which option you’d prefer.
-Lauren
This topic has been closed for replies.
I also have no idea what the number is on the sim to register online account
+24Hi
Welcome to the Community!
Have you tested the SIM in a different handset?
Do you get any error messages for the SIM?
Kash
I have tried the SIM in my phone and it doesn't record it either. My phone is a Honor 90 5G. It just says no SIM on both phones..
+19Hi
You would be able to pick up a replacement free of charge at any local Currys store. Alternatively, we’ll be able to send you a PM to set up a replacement via delivery.
Let us know which option you’d prefer.
-Lauren
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