I am currently on Giffgaff and decided to try out the ID Network as seemed like a good deal. I went on their coverage checker and put in my post code to make sure I can get 4G in my area and said I could.
I put my new Sim card in today and also used their website to send the correct settings according to the make and model of my phone. But I am only getting a H signal and no 4G in my house. On Giffgaff I got the full 4G signal
Is this a problem with a setting or is just not available in my area? If its isn't think I will cancel and stick to Giffgaff
Thanks in advance
James
Solved
No 4G Signal
Best answer by terrywebbs
Welcome to the ID Community,
Put your SIM card into another phone and test your network coverage. This will help you to work out if there is a problem with your phone or the network.
Then check you APN settings are correct for the ID Network.
the following page will be helpful in checking those
https://www.idmobile.co.uk/help-and-advice/get-your-settings
If you have an iphone plug it into tunes and update it, there was a roll out of new carrier network settings recently, this might fix your issue?
View originalPut your SIM card into another phone and test your network coverage. This will help you to work out if there is a problem with your phone or the network.
Then check you APN settings are correct for the ID Network.
the following page will be helpful in checking those
https://www.idmobile.co.uk/help-and-advice/get-your-settings
If you have an iphone plug it into tunes and update it, there was a roll out of new carrier network settings recently, this might fix your issue?
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