No matter what I do I cannott get into my account. I have tried the ‘password’ change to the letter about 10 times over the last day and got nowhere. It accepts all my key strokes and I get the message “password succesfully changed” but no matter what I type into the login screen I get “Oops’ that isn’t quite right - try again” and I get locked out. Getting into this forum worked fine but the account no way! WHY?
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Best answer by andewhite
Have you contacted customer services about this issue,
Speak to an adviser online at https://idmobile.co.uk/live-chat - there are iD Mobile advisers until 8pm on weekdays (6pm at weekends).
This is a public forum, and forum members can’t look at your iD account, which protects your privacy & iD account security.
This topic has been closed for replies.
+26Have you contacted customer services about this issue,
Speak to an adviser online at https://idmobile.co.uk/live-chat - there are iD Mobile advisers until 8pm on weekdays (6pm at weekends).
This is a public forum, and forum members can’t look at your iD account, which protects your privacy & iD account security.
+24Hi
Welcome to the Community!
We hope that you managed to contact the team as
If you still require assistance, please get back to us here.
Kash
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