Skip to main content
Solved

no free gift received


Maria A Slater
New
 Contributor

Hi

I changed my contract to I’d mobile through carphone warehouse shop I received my phone but ear buds did not arrive, how do I get them?

Best answer by Mohammed

Hey @Maria A Slater,

You’ll need to contact Carphone Warehouse to discuss any issues you’ve had with a free gift not arriving as you placed your order via them.

Mohammed

 

View original
This topic has been closed for comments

5 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • March 24, 2023

Hey @Maria A Slater,

You’ll need to contact Carphone Warehouse to discuss any issues you’ve had with a free gift not arriving as you placed your order via them.

Mohammed

 


Kim Butterworth
New
 Contributor

Hi I am new to I'd mobile I order my phone with a free gift when will I Receive my free gift 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • July 18, 2023

Hi @Kim Butterworth,

Welcome to the Community!

You can view the offers and the delivery timescales for the free gifts at the link below:

https://www.idmobile.co.uk/claim-your-offer

If you have any further queries about the offer, please let us know.

 

Kash


Kim Butterworth
New
 Contributor

Hi there I have tried to claim my free ear buds but it not letting me get on to it so please can someone help me 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 7, 2023

Hey @Kim Butterworth,

Have you got a link to the offer in question and I’ll take a look.

What error are you getting?

Mohamed