I have received a demand for payment for a phone that I think was owned many years ago. I am concerned this is a scam as I cannot contact anyone without knowing the mobile number and I cannot seem to access the chat facility. How do I resolve this if all of the communication involves knowing the mobile number ?
+26You should be able to access Live Chat
Otherwise, perhaps contact iD via one of the following:
The agents work until 8pm on weekdays (6pm at weekends).
The following forum article might help in this situation.
+25Hi
I’m sorry to hear this, do you still require any assistance with this or have you gotten in contact with the social media team as suggested above by
Please let us know if you still require any assistance so we can get in touch here.
Tom
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