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No mobile signal again

  • February 15, 2024
  • 1 reply
  • 51 views

Maddison Hall
Community Member

Mobile signal non existent again today. Come on ID, what's going on? This issue needs acknowledging, resolving and compensating ASAP

Best answer by Tom

Hi @Maddison Hall 

 

Sorry to hear you’re without signal, our recent outage has been resolved, it may be worth rebooting your device to test.

 

Please could you let us know the postcode(s) where you’re having issues?

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • Answer
  • February 16, 2024

Hi @Maddison Hall 

 

Sorry to hear you’re without signal, our recent outage has been resolved, it may be worth rebooting your device to test.

 

Please could you let us know the postcode(s) where you’re having issues?

 

Tom