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No network in BS10


Jnanamati Williams
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 Contributor

Can you advise please. I have no ability to phone out or receive calls at the moment and its disrupting my work. This has been over 3 hours now

Best answer by WelshPaul

Hi ​@Jnanamati Williams 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

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WelshPaul
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  • June 25, 2025

Hi ​@Jnanamati Williams 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 


Jnanamati Williams
New
 Contributor

any prediction of when the technical issues will be resolved - I have missed some important calls this morning. 


Andy Glover
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  • June 25, 2025

This is a joke, 3rd time now with these, makes me want cancel my contract.


WelshPaul
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  • June 25, 2025
Jnanamati Williams wrote:

any prediction of when the technical issues will be resolved - I have missed some important calls this morning. 

Click the above link for the latest updates regarding the issue. 


Tyler C
iD Mobile Employee
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  • June 26, 2025

Hey there ​@Andy Glover & ​@Jnanamati Williams, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

 

We sincerely apologise for the inconveniences caused and really thank you for your patience.

 

Please find updates here:

 

https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

 

Thanks,

Tyler


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