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No service

Fiona Micallef
Community Member

Got a text from ID stating my new sim card has been activated. I don't have a new sim card or need one! But now I have no service at all

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12462 replies
  • December 14, 2023

Perhaps you’re the victim of a SIM swap scam @Fiona Micallef. 

Forum member (non-iD).
Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • December 16, 2023

Hi @Fiona Micallef,

Welcome to the Community!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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