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no service


Matt Briggs
Community Member

My bill is up to date however I haven't been able to make a call for days  and now showing no service no sim

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3 replies

TB Norvel
New
 Contributor
  • New
 Contributor
  • 1 reply
  • January 14, 2024

I'm so fed up with no signal lately using ID mobile I'm changing to Vodafone. Impossible to communicate with them. What a shower! 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • January 15, 2024

Hi @Matt Briggs 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • January 15, 2024

Hi @TB Norvel 

 

I’m sorry you feel this way, you can communicate to us here, on social media or even on the Live Chat.

 

Please could you let us know the postcode(s) where you’re having issues?

 

How long have you had issues with coverage?

 

Tom