just joined iD 3 days ago my first mobile was 1989. NEVER have i had any outage. today, all day, no service. yet friends on 3 have no problem. one is sat next to me right now
no service FY5 3SA
what's going on iD??
Solved
no service all day
Best answer by WelshPaul
Have you paid your bill
You will need to speak to a live chat agent who can look at your account. You can do that here. Your SIM might have developed a fault and a live chat agent can arrange for a replacement to be sent out to you.
This topic has been closed for replies.
Yes that's ok the iD status page
BUT why does my friend sat next to me, on THREE, have full service?
+26Sorry
Can you elaborate on what you mean by full service?
Are you using your iD SIM in the same type of handset as your friend?
really? you really don't understand?
we both have iPhone 14 max pro
he has a THREE SIM
I have iD SIM
he has normal service, signal, calls, sms, data m normal.
i have NO SERVICE
so why is iD getting substandard service
please don't suggest silly things like reinsert SIM, check phone, reboot... all that obvious stuff has been done
EDIT
his SIM in my phone works fine, my iD SIM in his= No SERVICE
THE PROBLEM IS WITH ID
+24Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
i can see this forum is not going to help
waste of time
i tried
+24DazTilly wrote:
WelshPaul wrote:
Have you paid your bill
oh leave it out mate. pathetic
You’d be surprised how often that happens on iD Mobile! So, my question isn’t pathetic. However, I do understand that some might find it offensive especially when they pay their bills on time.
+26The other thing that happens surprising frequently is broken or faulty iD SIM cards - perhaps iD are cutting corners with their new SIM cards.
+24Hi
Welcome to the Community!
We are sorry to hear about this and we can send out a new SIM card if you would like?
Alternatively you can collect one from a Curry’s store and we can activate it.
Please let us know and we would be happy to help.
Kash
WelshPaul wrote:
TWO DAYS NO SERVICE
live chat isnt working either
jeez i only jad this SIM on wed.
went to carphone warehouse today and they changed the sim. guess what, NO SERVICE after
3hrs what a farce
+24Live chat is working just fine for me… Can’t you borrow your mates phone and contact live chat on that if it don’t work on your phone? Failing that, DM iD Mobile on Facebook.
WelshPaul wrote:
Live chat is working just fine for me… Can’t you borrow your mates phone and contact live chat on that if it don’t work on your phone? Failing that, DM iD Mobile on Facebook.
what's the link to line chat pls?
im using the link here, doesn't work
Hi not had mob Tel service for the last three days?
Are I.D. going to reimburse me for this?
Also still waiting for refer a friend to be sent to my bank account
+24Hi
Welcome tom the Community!
Have you checked the coverage and network status in your area to see if there are any issues?
Refer a friend rewards can take 90 days once you receive the congrats email.
Kash
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