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Question

no signal

  • September 12, 2023
  • 1 reply
  • 39 views

Toni Lawes
Community Member

I am not getting any phone signal 

but I do get 4g why is this? 

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 13, 2023

Hi @Toni Lawes,

Welcome to the Community!

We are sorry to hear this and it may be an issue in the area.

Please visit the link below and check the coverage and network status.

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

If there are no issues in your area, please try the SIM in a different handset and let us know if that makes a difference.

 

Kash