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Changed from Vodafone yesterday the signal on this network is terrible keeps dropping out doesn't matter where I am changed from from 5g 4g 3g auto then on 3g 2g and lte works OK when I'm on WiFi wish I'd never changed

Best answer by WelshPaul

Hi ​@Vimbo45 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

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WelshPaul
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Contributor
  • 3084 replies
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  • June 25, 2025

Hi ​@Vimbo45 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
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  • June 26, 2025

Hey there ​@Vimbo45, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

 

We sincerely apologise for the inconveniences caused and really thank you for your patience.

 

Please find updates here:

 

https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

 

Thanks,

Tyler