Skip to main content
Solved

no signal

V
Community Member

Changed from Vodafone yesterday the signal on this network is terrible keeps dropping out doesn't matter where I am changed from from 5g 4g 3g auto then on 3g 2g and lte works OK when I'm on WiFi wish I'd never changed

Best answer by WelshPaul

Hi ​@Vimbo45 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

View original

    2 replies

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+24
    • WelshPaul
    • Platinum 
Contributor
    • 3127 replies
    • Answer
    • June 25, 2025

    Hi ​@Vimbo45 

    iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 5513 replies
    • June 26, 2025

    Hey there ​@Vimbo45, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

     

    We sincerely apologise for the inconveniences caused and really thank you for your patience.

     

    Please find updates here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement