Over the last couple of months I am unable to make/receive calls in my home. (BT20) Can I cancel my contract?
Question
No signal in my area
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+26
This forum article might help if you decide to cancel
Another option might be to try the iD WiFi Calling service at home, if you’ve got a home Wi-Fi network.
+24Welcome to the Community!
We hope that the Article helped you out.
However we would advise checking the network status HERE to see if there is work being carried out in the area.
Kash
Hi, the map of my area is showing outdoor only!! This hasn't always been the case. The status checker says they are working on masts, but how do I find out how long this may last. If they aren't providing a service can I not cancel with no penalty.?
+24We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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