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Question

no signal since 26/10/23


Shirley Goulding
New
 Contributor

Hi I'm wondering why I have no signal I normally don't have a problem but since yesterday 26/10/23 I've had an issue with it I can't make calls unless I use wi-fi calling I live in BB3 1PH area could you please look into this 

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4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12420 replies
  • October 27, 2023

There seems to be an issue in your area @Shirley Goulding.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 30, 2023

Hi @Shirley Goulding,

Welcome to the Community!

As @andewhite has advised there is work being carried out in the area.

How long have you been experiencing the issue?

 

Kash


Shirley Goulding
New
 Contributor

Hi kash I'm still experiencing poor signal in the BB3 1PH area I thought the works was supposed to finish at 11.59pm on the 26th Oct 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • October 31, 2023

Hi @Shirley Goulding,

How long has this been ongoing for now?

It usually only last a few days but if this has been ongoing for some time we can PM you.

 

Kash