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Question

no transaction number

  • October 21, 2023
  • 1 reply
  • 505 views

Dan Robert
Community Member

I got my new phone and ID mobile sim from Mobiles.co.uk, I have a PAC code from Vodafone but I don’t have a transaction number. What can I do as I want to keep my old number that I’ve had for over 10 years.

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • October 23, 2023

Hi @Dan Robert 

 

The transaction number can be found in your “Welcome to iD” email, do you have this? It begins with a “4”.

 

If not, please let us know here so we can get in touch or let or Mobiles know.

 

Tom