Hi, trying to switch from other provider, have PAC etc but no welcome email so no transaction email. Can’t see any number on invoices and live chat not working.
Thanks
Solved
No Transaction Number
Best answer by andewhite
Okay
- Allowing popup windows in your browser.
- Try an incognito / inprivate window in your browser.
- Try another web browser.
Alternatively, send a private message to ID support via the iD Mobile social media pages, using Facebook Messenger or X (formerly Twitter).
This topic has been closed for replies.
+26Okay
- Allowing popup windows in your browser.
- Try an incognito / inprivate window in your browser.
- Try another web browser.
Alternatively, send a private message to ID support via the iD Mobile social media pages, using Facebook Messenger or X (formerly Twitter).
+25
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.