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not able to log into id mobile


Chinmay
New
 Contributor

Hello,

I recently reset my phone and now when I try to log into the id mobile app it just says “something isn’t right” when I try the forget password option. I know that I have given the right mobile number, last name and year of birth. There is also no option of logging in by Touch ID. Please help.

Best answer by Chinmay

This issue is now resolved.

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2 replies

Chinmay
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • October 9, 2023

This issue is now resolved.


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 10, 2023

Hi @Chinmay,

Welcome to the Community!

I’m glad to hear that this is resolved.

Please let us know if you require further assistance.

 

Kash