Since I got iD Mobile. I have had nothing but problems. I hardly get any service. Only the first bar on my phone is showing. We had a power cut yesterday and I switched to Mobile data and I had no network. I couldn't post on Facebook to ask if anyone else had the power cut. So I tried other sites and could not get on them either. I have never had any issues with previous suppliers. I want to cancel but it says I would owe over £500. Why if I am not getting the service I have paid for. Its really doing my head in.
Solved
Not getting service I paid for
Best answer by Kash M
Hi
Welcome to the Community!
We are sorry to hear about this.
Have you checked the coverage and network status at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
If no issues are showing it may be worth trying the SIM in a different handset and also sending out a replacement SIM.
Kash
This topic has been closed for replies.
+24Hi
Welcome to the Community!
We are sorry to hear about this.
Have you checked the coverage and network status at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
If no issues are showing it may be worth trying the SIM in a different handset and also sending out a replacement SIM.
Kash
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