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Not given out new number yet getting scam calls?

  • December 11, 2024
  • 4 replies
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Hiya me again, I not long made a post but if you had read it you’d know that I’m totally new to contracts.

So I have an eSim contract with iD, of course which is why I’m posting here aha. But I still have my old sim card in which is set as my secondary number as I want to use my old number for my home business to put on social media.

Anyway, I got a call earlier and I’m used to some usual spam calls. Now I’m not sure if it’s the same on android phones, but when you have two sims on iPhone, you have this little symbol next to the name/number calling you which is P for primary and S for secondary… Anyway, upon checking this spam call came through on my primary number?

What makes this odd is, I haven’t given this number out to no one, not even family yet as I’ve been carrying on using my secondary (old main) number as I have a monthly package on there that is unlimited and I don’t want to waste. I haven’t even used my new number on any sites either yet (such as updating numbers on my emails and whatnot) as I have just got this phone on the 2nd of Dec.

I also backed this number on who called me and it is definitely a scam call like I had noted when it called me. I would like to know why my number is already receiving scam calls when I’m the only one who has it. Even my fiancé doesn’t have my new number yet as I haven’t bothered with having anyone change it over just yet.

Best answer by andewhite

Your iD mobile number was randomly generated and assigned to your iD account, ​@Imogen Laci Mai

The fraudsters / scammers generate mobile numbers at random, and try these even when they probably know absolutely nothing about you.

It seems like there are enough people falling victim, for this strategy to be worthwhile.

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4 replies

andewhite
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  • December 11, 2024

UK mobile number ranges, used by the different service providers, are available in the public domain, ​@Imogen Laci Mai

Using this public information, online bad actors, fraudsters and scammers often try calling mobile numbers at random.  


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  • 3 replies
  • December 11, 2024

Even a number that I’ve just literally got? That’s so odd! I’ve never had that before - it was a contract phone scam as well! Super dodgy given as I’ve mentioned loads of times that this is my first contract!


andewhite
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  • December 11, 2024

Your iD mobile number was randomly generated and assigned to your iD account, ​@Imogen Laci Mai

The fraudsters / scammers generate mobile numbers at random, and try these even when they probably know absolutely nothing about you.

It seems like there are enough people falling victim, for this strategy to be worthwhile.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • December 12, 2024

Hey there ​@Imogen Laci Mai, we’re really sorry to hear that.

 

As advised by ​@andewhite, your number with iD is generated completely randomly, and fraudsters will randomly generate numbers and call them. 

 

Unfortunately, there’s not much we can advise here other than to ignore and block any scam callers. If it continues, please let us know and we can possibly explore a number change for you.

 

Thanks,

Tyler