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not received currys £75 voucher for signing for pixel 7


Jimmy Tango
Active Contributor

I took up the offer for a pixel 7 which included a £75 Currys voucher. I see there are lots of issues with vouchers. What do I do. I have all screen shots of purchase and deal.

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10 replies

andewhite
Platinum 
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  • 12487 replies
  • November 1, 2023

Appears vouchers for an eligible purchase will be emailed between 02-Nov-2023 and 02-Dec-2023 @Jimmy Tango.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • November 3, 2023

Hi @Jimmy Tango 

 

If you’ve purchased between 20/09/23 and 03/10/23, please await until 02/12/23 to receive the voucher.

 

There have been issues with previous promotions, we don’t expect any issues with this one as it is completely separate.

 

Tom


Jimmy Tango
Active Contributor
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  • 8 replies
  • November 22, 2023

Well still waiting. Suppose that will be chasing on the 2/12 


andewhite
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  • 12487 replies
  • November 22, 2023

Christmas might come early @Jimmy Tango.
🤞 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • November 24, 2023

Hi @Jimmy Tango 

 

As mentioned above, please allow through to 02/12/23 for the voucher to arrive.

 

Tom


Jimmy Tango
Active Contributor
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  • 8 replies
  • December 2, 2023

Well 2/12 still no sign what a surprise. How do I take this further. Seems a break of contract. 


Jimmy Tango
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  • 8 replies
  • December 2, 2023

Will now be sending an email to ofcom


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • December 4, 2023

Hi @Jimmy Tango 

 

Sorry to hear you haven’t received the voucher, did your order contain a promotion with Pixel Buds A?

 

Tom


Jimmy Tango
Active Contributor
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  • 8 replies
  • December 4, 2023

No was a £75 Currys voucher


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 6, 2023

@Jimmy Tango,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash