Skip to main content

not receiving verification codes


Jackadore CarWrap
New
 Contributor

Hi!

My phone doesn't receiving verification codes.

How to resolved the problem?

This topic has been closed for replies.

5 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • December 4, 2023

Hi @Jackadore CarWrap 

 

Sorry to hear this, if you’ve requested a number transfer, has this completed?

 

Is this all verification codes (OTP) or just ones from us to register to the app/website?

 

Tom


Jackadore CarWrap
New
 Contributor

Hi Tom.

Tkank you for your help but unfortunately your answer didn't give any option to fix it.

My number hasn't been transferred but I thinking to leave ID mobile. I can't send money, need verification code form revolut, not only.

Regards

J.

 


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12353 replies
  • December 5, 2023
Jackadore CarWrap wrote:

Hi!

My phone doesn't receiving verification codes.

How to resolved the problem?

Is your handset approved for use on the iD Mobile network @Jackadore CarWrap

Check online at https://www.idmobile.co.uk/help-and-advice/approved-handsets.

 


Jackadore CarWrap
New
 Contributor

Are you writing them self this question or AI did?


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • December 11, 2023

Hi @Jackadore CarWrap,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash