Skip to main content
Solved

not registered on network

E
Community Member
  • etty
  • Community Member

my sim has stopped working. i cant access online account as I hadn’t registered yet, so i wouldnt be able to activate a new sim when it arrives. how can i order a new one online without access to my account? i’m stuck

Best answer by andewhite

This forum article should help in this situation, @etty.

View original
This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12550 replies
  • Answer
  • May 14, 2024

This forum article should help in this situation, @etty.

Forum member (non-iD).
Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • Kash M
  • iD Mobile Employee
  • 8256 replies
  • May 20, 2024

Hi @etty,

Welcome to the Community!

Just checking if the information that @andewhite provided has helped.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement