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notice to cancel contract


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Hi does anyone know how I put in a notice to cancel my contract ? I still have 3 months left but I would like to put the request in now in advance I find the network coverage with this provider terrible. I was also wondering if my phone is unlocked so that I am able to use another providers sim in my phone once my contract has come to an end 

Best answer by andewhite

All new phones sold on contract after Dec 2021 will be unlocked @M_u, following a rule change by telecoms regulator OFCOM. 

If you cancel within the contract minimum term, you’ll pay an early termination fee @M_u.  

The following article might help you to cancel your iD contract @M_u.

 

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andewhite
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  • October 25, 2023

All new phones sold on contract after Dec 2021 will be unlocked @M_u, following a rule change by telecoms regulator OFCOM. 

If you cancel within the contract minimum term, you’ll pay an early termination fee @M_u.  

The following article might help you to cancel your iD contract @M_u.

 


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  • Active Contributor
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  • October 25, 2023

Thanks what is the earliest I can put in a cancellation without the charge ? Is it 30 days notice ?


andewhite
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  • October 25, 2023
M_u wrote:

Thanks what is the earliest I can put in a cancellation without the charge ? Is it 30 days notice ?

I’d guess 30-days before your minimum term ends @M_u - your final bill is normally prepared the day after your account is closed. 

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
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  • October 30, 2023

Hi @M_u,

Welcome to the Community!

It looks like @andewhite has answered all your questions.

If you require further assistance, please feel free to get back to us here.

 

Kash