Skip to main content
Question

Number not recognised


Luke Butcher
New
 Contributor

For some reason since last Friday when some people try calling me it says number bot recognised. But then others can call me. Any ideas?

This topic has been closed for replies.

3 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • October 13, 2023

Hi @Luke Butcher 

 

I’m sorry to hear this, have you just joined us or have you been with us for a while?

 

Are you able to call outbound to the number who cannot call you?

 

Please let us know if you’re still having issues with this.

 

Tom


Luke Butcher
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • October 13, 2023

Hi Tom, I appreciate the response. I have been on ID over a year, initially I thought it was just people on EE but it was most networks and hit and miss. I could call them back.

 

The problem has resolved itself now though. 

 

Thanks again


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • October 17, 2023

Hi @Luke Butcher

Glad to hear that it is resolved.

If you require further assistance, please let us know.

 

Kash