Hi I have been trying to port two numbers across using pac codes for the last few days and it keeps saying something went wrong! I've checked and triple checked the details I have entered are correct tried on multiple devices and still no joy. Is there something wrong at ID mobile end can not get hold of anyone to help we didn't have this trouble last time we switched to this network any help would be appreciated
Solved
Number porting
Best answer by andewhite
Have you tried iD online Live Chat, at https://idmobile.co.uk/live-chat, for assistance with this issue,
The agents work until 8pm on weekdays.
After connecting, type “talk to a person” to avoid the 24/7 chat-bot.
This topic has been closed for replies.
+26Have you tried iD online Live Chat, at https://idmobile.co.uk/live-chat, for assistance with this issue,
The agents work until 8pm on weekdays.
After connecting, type “talk to a person” to avoid the 24/7 chat-bot.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+24Hi
Glad to hear that it is resolved.
If you require further assistance, please let us know.
Kash
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