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Number porting taking too long and both networks are deactivated

Z
New
 Contributor

Problem solved after a full day without any network!

Best answer by Kash M

Hi @Zahra Mog,

When porting your number, services may be intermittent.

However I’m glad to hear that it is resolved.

 

Kash

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4 replies

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8552 replies
  • January 4, 2024

Hi @Zahra Mog 

 

Is your problem resolved?

 

Please let us know how you’re getting on so we can assist if needed.

 

Tom

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Z
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  • Zahra Mog
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  • 1 reply
  • January 5, 2024

Yeah, it got ok after more than 7-8 hours of network loss.

andewhite
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  • andewhite
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  • 12543 replies
  • January 5, 2024

Unfortunately, number switching in the UK doesn’t happen immediately, @Zahra Mog.
When I switched to iD Mobile, I had no service for approx. 5-hours.

  

Forum member (non-iD).
Z
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    Zahra Mog
Kash M
iD Mobile Employee
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  • Kash M
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  • 8256 replies
  • Answer
  • January 8, 2024

Hi @Zahra Mog,

When porting your number, services may be intermittent.

However I’m glad to hear that it is resolved.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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