When setting up my new iPhone, I simply transferred all the data from the old phone to the new one using the automated process. At a certain point it asked if I wanted to transfer my existing number to an esim on the new phone. I pressed yes, but in retrospect I probably shouldn’t have done this.
I provide the PAC code to and yesterday had a text from iDMobile confirming my number has transferred, but I’m still sending/receiving calls and messages from the temporary iDMobile number.
Additionally, under Settings->Mobile Data, the temporary number is listed as my “primary” and my existing is listed as “secondary”. Similarly, the temporary number is now associated my my iCloud account.
Can I just manually change the number in the settings?
I’ve tried contacting support, but they claim my details don’t match their records and therefore are unable to help.
Thanks.
