Hi does anyone know how long the process takes when you trade in your old phone? I sent mine 2 weeks ago and haven’t received a confirmation to say they have it! Should I escalate this or is it standard? Tia 😊
Solved
old mobile trade in
Best answer by Kash
Hi
Welcome to the Community!
If you are having issues or would like an update regarding a Trade-in, I would advise emailing TradeUpHelp@currys.co.uk.
It may take the team a few days to reply due to how busy they are.
Kash
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