Hi, I have just moved to iD mobile and provided a PAC code from my previous contractor. However, this hasn’t transferred over and my phone is still linked to the incorrect new number. I got a message yesterday to say that was my number transferred over. I have followed the update settings advice in the help section and it just puts the old number for the phone back in every time I try to replace it with my ported number.
Please advise
Thank you
Best answer by andewhite
Have you tried doing a NETWORK RESET on your handset
The handset user guide should explain how to do this.
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+26Have you tried doing a NETWORK RESET on your handset
The handset user guide should explain how to do this.
🤞
+24Hi
Glad to hear that this is resolved.
If you require any further assistance please let us know.
Kash
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