Hi, I ordered my phone through Mobiles.co.uk on Monday, and submitted my Pac code / existing number. The transfer was set to happen yesterday. From Three to ID.
Today I began using the new ID sim, however it’s a completely new number.
I haven’t had any text/notification that the transfer has been processed or is underway.
What should I do?
Solved
Old number not transferred to new sim
Best answer by andewhite
Okay
My suggestion would be to start an online Live Chat with iD support, about your switch.
The advisors work until 8pm on weekdays (6pm at weekends).
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